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    What to do if your Emirates ID is lost?

    Published

    2 years ago

    on

    The Federal Authority of Identity and Citizenship (FAIC) issues the Emirates ID as an identification card (ICA). You need to understand this card’s importance of this card if you reside in the United Arab Emirates. It must be carried out at all times by all citizens and residents of the UAE. Here’s what you should do if you lose your Emirates ID while you’re in the UAE.

    STEPS that must be taken / Procedure

    If your Emirates ID is stolen, lost, or damaged you must take the steps listed below:

    REPORT TO THE RELEVANT AUTHORITY

    You should go to the closest ICA Customer Happiness Center to report the incident as your first action. So that the center can deactivate the card right away, always carry a valid ID document with you. A duplicate of your lost Emirates ID card may be requested from the issuing authority. You must bring your old card along with your damaged card if you need to file a report.

    Here is what you need to bring as proof of identity to report the incident:

    • UAE nationals: A family book with your valid original passport
    • GCC nationals: Valid employment certificate or card, school registration certificate, valid marriage contract, commercial license, ownership contract, real estate lease or certificate of dependency
    • Expatriates: A valid passport with a stamped valid residency permit
    • Child (under 15): Parents have to provide the original birth certificate and a colored passport size photo (white background).

    APPLY FOR AN EMIRATES ID CARD REPLACEMENT

    As soon as you have reported the incident, you should apply for a replacement for your stolen Emirates ID. To finish the lost Emirates ID card replacement process, you must submit a form.

    The ICA Customer Happiness Centers sell application forms for replacing ID cards. For online forms, go to the ICA’s official website. Similar to that, you can submit the application form and continue with the request using the ICA UAE app.

    PAY THE CHARGES

    Here are the details of the replacement charges for a lost, stolen or damaged Emirates ID:

    • Fee for replacement: AED 300
    • Application fee via typing centre: AED 70 | Via eForm: AED 40

    You must submit the fees along with the application form. All UAE nationals, GCC nationalities, and expatriate residents are subject to these charges.

    COLLECT YOUR NEW CARD

    The ICA will send you an SMS after you’ve requested a replacement ID card informing you of the submission of your application and the expected delivery date.

    The new Emirates ID is produced in two working days. If you have questions regarding your new Emirates ID card after getting an SMS notification from ICA, you can get in touch with Emirates Post. The company’s customer service line is 600-599-999.

    FAQS about lost Emirates ID

    What will I do if my Emirates ID is lost?
    In addition to the AED 70 application fee for typing centers or the AED 40 application fee for the eForm on the ICA website, the applicant must pay AED 300 for the replacement of a lost or damaged ID. All UAE nationals, GCC nationals, and expatriate residents are applicable to these fees.

    How long will it take to get a replacement Emirates ID?
    Within 48 hours the ID card will be issued from the time of submitting the replacement application. Those who applied for the express service will receive the ID card within 24 hours from the time they submit the replacement application.

    How can I get my lost Emirates ID online?

    How to apply online for Emirates ID Card replacement?

    1. Click on replace Emirates ID.
    2. Provide the documents required and pay the replacement fees.
    3. The card applicant will receive a text message on the registered mobile number.
    4. Once your application is submitted you will get a new Emirates ID in 48 hours maximum.

    How can I find my old Emirates ID number?

    Visit the Federal Authority of Identity and Citizenship (FAIC) website: www.ica.gov.ae (the link is only available in the UAE). On the right side of the first page, there is a segment titled Check ID status menu option.

    Can I check my Emirates ID online?

    The good news is that checking your Emirates ID card status is easy and only takes a few clicks. Simply visit the Federal Authority of Identity and Citizenship (FAIC) website: https://smartservices.ica.gov.ae/echannels/web/client/default.html#/fileValidity.

    Can Emirates ID be tracked?

    Knowing how to track your ID status allows you to have complete information on the card process. Emirates id is the Official Identity Card of UAE, you can see more information about this in Emirates ID. The user can Track their Current Status or Details about the card using this service.

    HOW TO CONTACT ICA CALL CENTRE FOR ANY ENQUIRIES REGARDING ID CARD REPLACEMENT?

    You can contact the ICA at 600-522-222 for any enquiries or assistance regarding the replacement of lost Emirates ID cards.

    WHAT ARE THE CHARGES FOR EXPRESS ID REPLACEMENT SERVICES?

    For an additional AED 150, you can use the express ID replacement service at ICA main’s Customer Happiness Centre.

    WHAT IF SOMEONE SUBMITS MY STOLEN ID CARD AT ONE OF THE REGISTRATION CENTRES?

    An Emirates ID customer service representative will contact you to tell you that your card has been recovered.

    WHY IS EMIRATES ID SO IMPORTANT?

    Emirates ID is the identity proof for all UAE residents. Also, there are many other uses of the Emirates ID, from making airport immigration easy for UAE citizens and residents to processing medical insurance. Remember that the lost Emirates ID has to be deactivated immediately.

    HOW TO UPDATE MY DATA ON MY EMIRATES ID CARD?

    Emirates ID holders can visit the nearest Federal Authority for Identity and Citizenship branch to change their personal information. Updates to the Emirates ID must be reported at least one month before the effective date of the change.

    HOW TO RENEW MY EMIRATES ID?

    You can renew your Emirates ID online or visit the Federal Authority for Identity Citizenship (FAIC) service centres. The Customer Happiness Centres and the authorised typing centres in Dubai also offer these services.

    That concludes our guide on how to replace a lost Emirates ID. As per the latest update, you can get an e-version of your Emirates ID. While waiting for your physical card to arrive, you can use your electronic Emirates card.

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    Ajman

    UAE: The Dh7 bus-on-demand service in Ajman has been discontinued indefinitely

    UAE: The Dh7 bus-on-demand service in Ajman has been discontinued indefinitely.

    Published

    4 months ago

    on

    June 12, 2024

    By

    Authorities said on Tuesday that the bus-on-demand (BOD) service in Ajman has been discontinued from June 4 until further notice. The Transport Authority’s BOD service, which operates minibuses from 6 a.m. to 11 p.m., reduces commuter wait times and lessens traffic congestion. The bus’s itinerary is quickly determined based on service demands, and seats are reserved using an app.

    The commuter uses the AI-powered software to indicate where they are going and where they want to go; it then indicates the closest bus stop.

    Using the app, each passenger pays Dh7.A customer will be charged Dh4 for each extra person, up to a maximum of four, if they are ordering the service for more than one. There will be a brief outage of this service. “Thank you for your cooperation and understanding,” the Ajman Transport Authority stated.

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    Business

    Al Madina Maddy Card is a loyalty program

    Al Madina Maddy Card is a loyalty program

    Published

    5 months ago

    on

    May 1, 2024

    By

    Al Madina Maddy Card is a loyalty program

    The Al Madina Maddy Card is a loyalty program offered by Al Madina Hypermarkets in the UAE. It rewards customers for shopping at their stores and allows them to earn points that can be redeemed for discounts on future purchases.

    Here are some of the benefits of using the Al Madina Maddy Card:

    • Earn points for every purchase: You earn points on every dirham you spend at Al Madina Hypermarkets. The number of points you earn depends on the type of product you purchase. For example, you may earn more points on groceries than on electronics.
    • Redeem points for discounts: You can redeem your points for discounts on future purchases at Al Madina Hypermarkets. The redemption rate varies depending on the number of points you have earned.
    • Get personalized offers: You may receive personalized offers and promotions based on your shopping habits.
    • No fees to join or use: There is no fee to join the Al Madina Maddy Card program, and there are no fees associated with using the card.

    Here are some of the frequently asked questions about the Al Madina Maddy Card:

    • How do I sign up for the Al Madina Maddy Card?

    You can sign up for the Al Madina Maddy Card online at the Al Madina Hypermarkets website or at any Al Madina Hypermarket store. You will need to provide your name, email address, and phone number.

    • How do I earn points?

    You earn points on every purchase you make at Al Madina Hypermarkets. The number of points you earn depends on the type of product you purchase and the current promotions. You can check the current point earning rates on the Al Madina Hypermarkets website or app.

    • How do I redeem points?

    You can redeem your points for discounts on future purchases at Al Madina Hypermarkets. You can redeem your points at the checkout counter or online. The redemption rate varies depending on the number of points you have earned. You can check the current redemption rates on the Al Madina Hypermarkets website or app.

    • What are the benefits of using the Al Madina Maddy Card?

    The Al Madina Maddy Card is a great way to save money on your groceries and other household items. You can also earn points on other purchases, such as electronics and clothing.

    • How do I check my point balance?

    You can check your point balance online at the Al Madina Hypermarkets website or app. You can also check your point balance at any Al Madina Hypermarket store.

    • What is the validity of the Al Madina Maddy Card?

    The Al Madina Maddy Card is valid for 1 year from the date of activation.

    • Where can I redeem my points?

    You can redeem your points at any Al Madina Hypermarket store in the UAE.

    • What if I lose my Al Madina Maddy Card?

    If you lose your Al Madina Maddy Card, you can contact the Al Madina Hypermarkets customer service hotline to request a replacement card.

    • How do I contact the Al Madina Hypermarkets customer service hotline?

    The Al Madina Hypermarkets customer service hotline can be reached at 800-MADINA (623462).

    I hope this information is helpful!

    Al Madina Maddy Card FAQ:

    Signing Up and Using the Card:

    • How do I sign up for the Al Madina Maddy Card?
      • You can sign up online at the Al Madina Hypermarkets website, through their app, or at any Al Madina Hypermarket store. You’ll need to provide basic information like name, email, and phone number.
    • Is there a fee to join or use the card?
      • No, joining and using the Al Madina Maddy Card is completely free.
    • Where can I use my Maddy Card?
      • You can use your Maddy Card at any Al Madina Hypermarket branch across the UAE.
    • Can I use my Maddy Card online?
      • Currently, using the Maddy Card for online purchases is not available.

    Earning and Redeeming Points:

    • How do I earn points?
      • You earn points on every purchase at Al Madina Hypermarkets. The number of points earned depends on the product category, promotions, and current offers. Check the website or app for specific rates.
    • When do points expire?
      • Points are valid for 1 year from the date they are earned.
    • How do I redeem points?
      • You can redeem points for discounts on future purchases at any Al Madina Hypermarket branch during checkout. You can also redeem points through the app (if available).
    • What is the redemption rate?
      • The redemption rate varies depending on the number of points you have and current promotions. Check the website or app for details.
    • Can I use points and a coupon together?
      • Generally, points and coupons cannot be used together in a single purchase.

    Checking Balance and Card Management:

    • How do I check my point balance?
      • You can check your balance online through the Al Madina Hypermarkets website or app, or by visiting any store and inquiring at the customer service counter.
    • What if I lose my Maddy Card?
      • Report a lost card immediately at any Al Madina Hypermarket store or by calling their customer service hotline. They can deactivate your lost card and issue a replacement.
    • How do I update my personal information associated with the card?
      • You can update your information online through the website or app, or by visiting a store and informing the customer service team.

    Additional Information:

    • Does the Maddy Card offer personalized promotions?
      • Yes, you might receive personalized offers and promotions based on your shopping habits.
    • Can I link my Maddy Card to other loyalty programs?
      • No, linking the Maddy Card with other programs is currently not possible.
    • Where can I find the latest information about the Maddy Card program?
      • For the most up-to-date information and FAQs, visit the Al Madina Hypermarkets website or download their app. You can also reach their customer service hotline at 800-MADINA (623462).

    I hope this comprehensive FAQ answers your questions about the Al Madina Maddy Card!

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    UAE

    List of Nol top up Machines in Dubai: Location, hours, Get the service of top up, refund, nol credit

    Published

    8 months ago

    on

    February 3, 2024

    By

    NameTerminal IdServices ProvidedMapHatta, Bus Station263076Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/E33n1LgnbojbnJb49Jebel Ali Free Zone, Roundabout 12263091Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/AdmRAHbJxiJYdc647Shoba Contracting Labour Camp263077Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/m139qFejAx2bg59o8Dubai Investment Park263078Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/aVGeUwwwmY4Fgv4Y9The Green Community, AA Building263090Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/PqwBZUD381iFnJc38The Green Community, Falcon House263087Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/umqV9bUryTuRY4249Jebel Ali Industrial Area 11263086Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/YqTDFjQ6Tm4HiMa86International Media Production Zone, The Crescent,Tower 2263085Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/zSwhReWYUVqp2y1A7Ibn Battuta Metro Bus Station263095Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/L6v76Mx3paaae6hL8Villas Complex, Tecom263094Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/WYhqdKzGhgbJwYCk6Mall of Emirates263002Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/X2oKH9qUaar9crpa8Byrne Equipment Rent263059Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credit7 Up Staff Accommodation263047Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/vPVv4dQNevJTG6oC6Al Quoz, Al Khail Gate Entrance 1263082Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/crddBCu2vrpgqVGW7Shirawi, Scania263083Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/4Ra8CQ7ZMsipQty96Bay Square 1263053Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/Q95zyHuweACn3Yxy88 Boulevard Walk Tower263057Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/V1BmMxMAiQzRUNf69Safa, Terminus263055Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/K6EJF9TZuip3bq5P8Wasl, Emirates Bank263035Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/pQpsVmrfiNszF4zZ6Ghaya Residence263038Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/z2nYSTP6qinVd3zH6Satwa, Road263039Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/An4Vc5GkLUC4S96E7Rehabilitation Center263056Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditWasl Road, Box Park 1263042Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/StF95aLmgGCACPPaACentury Plaza263092Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/PjPDFZhknwtDn4FL6Hudheiba, Road263040Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/J5JG2Xa4qVCqs6PC7Hudheiba 2263058Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/Phz743CWsG3nraMS7Department of Ports & Customs263034Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditAl Ghubaiba Marine Transport Station263065Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/WpmWHN9gKrEUzNEcAKhaleej Road263048Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/Tg2x2GHGN54LB7TU7Abu Hail, Clinic263093Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/P8Do2f7LKKjYNNue9Hamriya Shopping Center 1263041Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/VGBtK1jwV2z6QX8r9Al Nahda 1, Mai Tower263020Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/rabo9AJsftSy49t98NMC Hospital263000Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditAl Hawai Twin Towers263021Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/P36As7JqDwrPXAao7Palm Strip Center263054Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/88xVc4VXDHYqVV5b6Mankhool, Standard Chartered Bank263074Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/uKFeiuWnZja25UAK7Centre Point Shopping Centre263043Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditCollege of Islamic Studies 2263026Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditDeira City Center Bus Station263046Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/EqifBi9K1CSpQSqA7Cargo Village263022Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/4fPDVCowYPz3o7GG7Al Bakhit Center263045Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/aWGENFDPxUY8NyeE7Hor Al Anz 3263051Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/FuQmzjCBZEFynGQy5Al Nahda, Canary Bldg263018Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/BZPuhsd3nBDUCzdTASahara Center263016Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/118JENb6LYtCT9tv5Qusais, Public Transport Depot263015Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/nvpQLWC1va4ibAYX9Al Shawi Tower263037Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/B3EcbvCyA4LmdPMn7Al Nahda, Madina Super Market263017Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/wPAQwvNAK43c7jvv8Russian International School263024Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/GSqAX54H3Vc3RoS39Quranic Park Gate 2263025Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/kJujKjq9LLNZsUGK7Lillian Tower263052Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/Nc7f16axfE4swidr5Dhiyafa, Road263044Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/L7qdUJWQ6hPvURn39Al Jaddaf Marine Transport Station263064Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/RS4sLomUSBHKedSa7Dubai Festival City, Festival Centre263031Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/8JqjUvX1Z8Xc4nLZ6Mawakeb School263030Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditRashidiya, Village263033Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/JpcyGjKFUJ73CNo88Rolla263049Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditZabeel Park Gate – 3263004Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/VRzWudrzZ7b1oUhN6Zabeel Park Gate – 1263005Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/gfyUqvaShWVVtFDn9Zabeel Park Gate – 2263006Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/BTjC8b38mhsXyXST6Rashidiya Metro Bus Station263097Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/ssF9bvY8L2a9t2vw7Muhaisnah 1, Intersection263014Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/sV1FqvUEpDz1ik167Qusais, Madina Supermarket263012Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditSharjah, Al Muwailah Bus Terminal263070Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditMamzar Park – Second Location263100Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditSharjah Aquarium Marine Transport Station263050Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/pjGy9tAmsoBmb8WV6Sharjah, Al Jubail Bus Station263067Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/L2rzaKTKeE1Wbw4Z6Ajman Bus Station263071Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditMushrif Park – First Location (Gate 1)263101Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/5QUebKWpCjGnQYHJ8Qusais, Al Shirawi Labour Camp263011Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/djZGX1m7NvCCwTdk8DSO Operation Centre 1263060Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/1SH8ZnvLBcK7rWfh8Silicon Oasis Headquarter 1263061Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/o1g1b2mCgTLVTDoTADubai Outsource City, Royal Bank of Scotland263075Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/DJEnAipdBsa6vcPh7Le Solarium Tower 1263106Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditInternational City, Persia M03263079Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/r529KsgZ5mFwMr678International City, Dragon Mart263009Top Up Service, Retrieval of Refund, Retrieval of Online NOL CreditOud Metha Road 1263028Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/EPPBZszhc8z4TF2Z6Union Square Bus Station263107Top Up Service, Retrieval of Refund, Retrieval of Online NOL Credithttps://maps.app.goo.gl/AFzpsBy7fcL5QcbK9

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