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    Dubai Metro

    Dubai Metro

    The world’s largest automated driver-less train system, the Dubai Metro has left no leaf un-turned in transforming the journey of its passengers into an incredible experience.

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    In an endeavor to make Dubai the smartest and happiest city on Earth, the intelligent system has introduced latest technology and great features along with Nol cards, smart malls, WiFi connectivity and ATMs. Today, it has not only prioritized cost-effectiveness but also provided convenient means of travel, easy accessibility for disabled passengers, along with excellent connectivity to other public transport such taxis and buses,which made it one of the most popular, convenient and cheap modes of transportation in Dubai. It carries about 1.2 million passengers on an average day, and 355 million passengers a year. Designed to meet the highest environmental sustainability standards, it considerably contributes to the green environment by reducing carbon dioxide (CO2) emissions.

    Dubai Metro Lines

    1. Red Line

    The Red Line, which runs from Rashidiya to UAE Exchange has 29 stations in between them. While construction of the line started in August 2005, it was opened for public on 9thSeptember 2009. The Red Line is 52.1km with 5km underground. The entire journey time on the Red Line is around 69 to 70 minutes, travelling at an average speed of 47 kilometres per hour. The Red Line has a main depot in Al Rashidiya and one auxiliary depot at Jebel Ali Free Zone.

    2. Green Line

    The Green line has 20 stations and spans from Etisalat to Dubai Creek. Initiated in July 2006 and opened on 9th September 2011, it covers 22.5 kilometres with 8 kilometres underground. With an average speed of 38 kilometres per hour, the entire journey time on the Green Line is around 40 minutes. Both lines meet at two interchange stations which are Union Station and BurJuman Station.

    3. Route 2020 – A 15 km. extension with 7 new stations comprising 2 underground stations starts from Nakheel Harbour and Tower (Dubai Metro) to the expo 2020 site.

    • Proposed Lines

    Purple Line – It will cover 8 stations from Dubai International Airport to Al Maktoum International Airport.

    Pink Line – It will run east to west with a terminus at Al Sufouh.

    Blue Line – It will cover 18 stations along Mohammed Bin Zayed Road.

    Yellow or Gold Line – It will connect Arabian Raches, Deira and Dubai Marina.

    Dubai Metro Operating Hours

    • Saturday to Thursday from 6am to 11pm
    • Friday from 2pm to midnight
    • During Ramadan – Saturday to Thursday from 6am to midnight
    • During Ramadan – Friday from 2pm to midnight

    Dubai Metro Speed and Frequency of Trains

    The trains have a maximum speed of 90km/hr, forming a round trip of two hours and 23 minutes for the Red line and one hour and 23 minutes for the Green line. Depending on the hour of the day, trains run every 5 minutes during rush hours and every 8 minutes on normal hours

    Dubai Metro Baggage Policy

    2 suitcases are permitted per passenger. All luggages must be stowed in the dedicated luggage area, which can be found in each cabin.

    • 1 x Large Suitcase with dimensions not exceeding 81cm x 58cm x 30cm
    • 1 x Small Suitcase with dimensions not exceeding 55cm x 38cm x 20cm

    Dubai Metro Usage Rules

    • Pets are not allowed in the stations and trains.
    • Smoking is forbidden in the Metro facilities.
    • Large items like surf boards are restricted
    • Eating and drinking on boarding a train is a byelaw offence.
    • Elderly, injured, special needs people and pregnant women have the choice of priority seating.
    • Fines are imposed for travelling in wrong cabins.
    • Selling or promoting, in any way goods and commodities
    • Damaging, vandalising or destroying equipment or seats
    • Parking vehicles in areas designated for metro users for a period exceeding the permitted period.
    • Spitting, littering, or performing any act that would compromise the cleanness of Public Transport and Public Transport Facilities and Services.
    • Misusing lifts or escalators
    • Boarding the Public Transport Facilities and Services by climbing or jumping
    • Opening the doors or attempting to access or leave train while it is moving between stations and stops.
    • Carrying hazardous items, including weapons, sharp tools or inflammable materials

    Brief History of Dubai Metro

    Dubai Metro, the first urban metro rail network to run in the Gulf’s Arab states was inaugurated by Mohammed bin Rashid Al Maktoum, the Ruler of Dubai on 9th  September 2009. The first section known as Red Line, covering first 10 stations was incepted and opened to public on that day. The Green Line was opened on 9th September 2011. Today, the metro system has eased the daily commute for thousands of workers in the emirate. The Red and Green Line was built by Dubai Rapid Link (DURL) Consortium that comprises Japanese companies including Mitsubishi Heavy Industries, Mitsubishi Corporation, Obayashi Corporation, Kajima Corporation and the Turkish company Yapi Merkezi.

    What’s special about Dubai Metro?

    1. Fully Automated Signalling and Communication System

    The fully automated signalling and communication system is supplied by Thales Rail Signalling Solutions. With the control centre integrated at Al-Rashidiya depot, the automatic train control system allows headways of between 90 seconds and two minutes. While the communications system includes in-cab signalling, on-train video surveillance, passenger information, public addresses display in English and Arabic, LED systems and Wi-Fi, emergency call boxes are fixed in the trains for safety measures.

    • Three Classes of Train Service

    Each train has 5 carriages and each carriage is divided into 2 cabins. Seating arranged in a variety of ways, giving passengers the choice between Windows views and chatting with friends

    • For women and children, there is a special 12 seat car consisting of 3 flip up chairs and with more space to allow strollers and bags.
    • Gold class cabin is equipped with 18 deluxe seats located at the front of the train. This VIP cabin is more spacious with a higher level of privacy, luggage space and leather seating.
    • Silver or Standard class has standard seating arrangement for 25 to 27 seats in a combination of blues and greens.

    Facilities for the Physically Disabled

    There are special facilities for the physically disabled. Station staff is trained as first aiders and there are first aid rooms in stations.

    • Contrasting tactile guidance path to guide the visually impaired
    • Clear way finding signage
    • Dedicated spaces for wheelchair users
    • Ticket counters within easy reach for wheelchair users
    • Dedicated toilets for physically disabled
    • Lift access to all station levels
    • Platform alerts like audible bleeps on closing doors and flashing signals

    Going Smart with Wojhati App

    The Wojhati App launched by RTA in 2013, allows users to view routes, major landmarks, stops and departures, and helps plan journeys using metro routes. While upgrading its mobile services, the RTA has also introduced 5 Smartphone applications that included Public Transport app.

    • One Card for All – Nol

    To bring in an integrated automated fare collection card, the RTA introduced the Nol card. It is an electronic ticketing card that holds prepaid funds to pay for fares on trains. Passengers swipe on and swipe off their cards on electronic gates when entering and leaving the metro to validate it or deduct funds. These prepaid cards can be topped-up online, at ticket machines or at ticketing offices by cash, credit and debit cards. Designed to reduce the number of transactions at ticket counters and the number of paper tickets, the Nol card offers cheaper fares than the paper ticket option even though you have to purchase it.

    • Free Parking

    Dubai Metro offers free multi-level car parking with an estimated capacity to accommodate more than 8,000 vehicles.  Fines are imposed for leaving vehicles overnight.

    • Rashidiya Metro Station on red line – 2700 cars
    • Nakheel Harbour and Tower Metro Station on red line – 3000 cars
    • Etisalat Metro Station on Green Line – 2300 cars
    • Smart Malls at 4 Metro Stations

    The smart mall concept at Dubai Metro was rolled out by RTA in alliance with Etisalat. The first of its kind globally, the smart malls offer commuters a unique shopping experience via an interactive, high-definition 3D digital screen that spans over 9 sq metres. Customers can pick from the items on show by adding them to the shopping cart and paying by credit cards. All goods are delivered at the time and place specified by the customers.

    • Dubai Metro Museum

    Islamic Art and Arabic Calligraphy Museum displays historical manuscripts, ceramics, jewellery, calligraphy paintings from 1400 years of Islamic history.

    Inventions Museum offers interactive and educational displays of inventions from various fields like astronomy, engineering, geography, mathematics and medicine.

    Contemporary Art Museum is a collection of modern art from contemporary artists including paintings, designs, graphic illustrations, and models.

    Visual Art Museum displays contemporary visual art including movies, documentaries, cultural and artistic multimedia creations.

    • Integration with Dubai Tram

    The Dubai Tram integrated with Dubai Metro at the Dubai Marina and Jumeirah Lake Towers stations in 2014. Footbridges are now connected creating a direct link between the two adjacent tram and metro stations for a smooth and seamless interchange for passengers between the two systems.

    Nol Card

    How to recharge / top up NOL card? Procedure, Requirements

    nol card Recharge

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    Recharge your nol card-dxb-deal

    How to recharge / top up NOL card online?

    Steps to top up online

    1. Visit https://www.rta.ae/wps/portal/rta/ae/public-transport/nol/topup-nol

    2. Enter your nol tag ID

    3. Select the amount. You can select from 30 AED

    4. Confirm the amount and pay online

    5. It will redirect to dubai pay payment channel -Nol Top Up Portal

    6. Select the method of payment (You can pay using credit card / net banking / noqodi)

    7. Pay the amount and your recharge / top up is done.

    What is the minimum and maximum balance you can recharge / top up nol card?

    • Minimum balance is 7.5 AED and the maximum balance to recharge nol is up to 5000 AED depends upon your card.

    How to recharge NOL card at Metro station / Bus stations / Bus stops?

    You can find nol ticket vending machine in every metro station, bus stations and main bus stops in Dubai where you can recharge your card or monthly passes in nol vending machine.

    1. Place your card on the machine which will show the current balance, card type.
    2. Select the amount (Keep the exact change as the machine do not return the balance)
    3. Card payment is available to recharge nol card.
    4. Once the payment is done, “Print receipt” screen will come to make sure to complete the nol recharge.
    5. Do not take the card until you see the “Print receipt” screen.

    How to Top up / Recharge Nol card through S’hail App?

    Check the above link to know how to use S’hail app and the procedure to recharge / top up through S’hail application step by step.

    How to Top up / Recharge your nol card using noqodi Dubai? Procedure, Requirements

    Check the above link to know the procedure to recharge / top up through noqodi step by step.

    How and where to activate your nol card outstanding balance?

    Customers can activate the outstanding balance at

    • any parking machines which is connected to the internet
    • metro gates
    • Once the procedure is done, balance will be activated in 45 minutes to 4 hours.

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    Dubai Metro

    Al Qusais metro station

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    Al Qusais (Arabic: اﻟﻘﺼﻴﺺ‎) is a rapid transit station on the Green Line of the Dubai Metro in Dubai, United Arab Emirates, serving the Al Qusais and Al Twar areas in Deira.

    The station opened as part of the Green Line on 9 September 2011.

    It is close to the Al Salam Community School (ASCS) and the Al Qusais Police Station. The station is also close to a number of bus routes.

    LocationAl Nahda Road
    Al Qusais, Deira, Dubai
    United Arab Emirates
    Coordinates25.262625°N 55.387414°E
    Operated byDubai Metro
    Line(s) Green Line
    Platforms2
    Tracks2
    Other information
    Station code12
    Fare zone5
    History
    OpenedSeptember 9, 2011
    Services
    Preceding statio nDubai Metro Following stationDubai Airport Free Zonetowards Creek Green Line EtisalatTerminus

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    Dubai Metro

    Al Ghubaiba metro station

    Al Ghubaiba (Dubai Metro)

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    Al Ghubaiba (Arabic: الغبيبة, Arabic pronunciation: [al ɣʊ ˈbej ba]) is a rapid transit station on the Green Line of the Dubai Metro in Dubai, UAE.

    The station opened as part of the Green Line on 9 September 2011.

    Location

    The station is located in Al Shindagha, Bur Dubai, traditionally the historic centre of Dubai. It is near the junction of 51 Road & Al Ghubaiba Road, with a number of entrances/exits.

    It is close to Al Ghubaiba Bus Station (which has intercity services including to Abu Dhabi and Sharjah) and City Centre Al Shindagha, as well as Dubai Creek. It is also close to several bus services.

    PlatformLineDestination
    Al Fahidi platform■Green Line (Up)For Union, Stadium, Etisalat
    Oud Metha platform■Green Line (Down)For BurJuman, Dubai Healthcare City, Creek
    Location51 Road & Al Ghubaiba Road
    Al Shindagha, Bur Dubai, Dubai
    UAE

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